Our Team
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The Indigo Team: Bios and Photos
Elizabeth Donnell
CMC & MASM Gerontologist - Houston, TX
Advanced Professional CMC & MASM Gerontologist & ALCA Aging Life Care Manager and SC Chapter Board Member & Founder of ICM
Alex Watson
MSW - Virginia Beach, VA
MSW & Professional Care Manager & ALCA Aging Life Care Manager & Director of Business Development
Ashley Cardoso
CCS - Houston, TX
Client Care Specialist & The Indigo Team's Executive Assistant
Cheryl Jones
WCC Wound Care Specialist - Houston, TX
RN-WCC Wound Care Specialist & Professional Care Manager
Kaitlin Lapham
CMC & MS Gerontologist - Meredith, NH
Advanced Professional CMC & MS Gerontologist & ALCA Aging Life Care Manager Care Manager
Learn more about ALCA and NACCM:
Our Values & Philosophy
The Indigo Care Management team very strictly and passionately adheres to the following values and philosophy of care.
Heartfelt Care
We approach every client with genuine empathy and care. Our team is dedicated to providing a warm and compassionate environment, recognizing and honoring the diverse needs of each individual. We are family caregivers, and know how important it is to provide and receive heartfelt care.
Preserving Dignity
Respecting the inherent dignity of every person is foundational to our philosophy. We uphold the right to dignity in every interaction, fostering an atmosphere where individuals feel esteemed and respected. We respect our clients in all ways.
Unwavering Integrity
Our commitment to the highest standards of integrity is the cornerstone of our service. We operate transparently, ensuring honesty, and accountability, so our clients have complete confidence in every decision and action. We warmly welcome people of all orientations to become ICM clients.
Clear Communication
We believe in transparent and open communication. Keeping our clients informed and engaged is crucial. Nurturing a collaborative relationship built on trust and mutual understanding is what we practice daily.
Tailored Solutions
Acknowledging the uniqueness of each person, we create personalized care plans that cater to specific needs, preferences, and goals. Our commitment is to provide individualized care that recognizes and respects diversity. Every person is unique.
Adaptability in Approach
Life is dynamic, and so is our approach. We embrace flexibility, adapting our services to evolving situations to ensure our clients receive support that aligns with their ever-changing needs. We are creative problem solvers.
Pursuit of Excellence
Delivering excellence in care management is our unwavering commitment. Our team continuously seeks opportunities for improvement, staying updated on industry advancements to provide the best possible care.
Continuous Advancement
Embracing a culture of continuous learning, we invest in the ongoing professional development of our team. This ensures our clients benefit from the latest knowledge, skills, and innovations in the field.
Premiere Resources
We believe in the strength of collaboration. Working closely with clients, families, and a network of industry professionals, we have created a comprehensive care ecosystem of premiere top-tier resources for our clients.
